Professional Summary

• A diverse “hands on” leader with a progressively advancing 18 year career in developing, maintaining and expanding relationships by delivering result-based solutions to business challenges.
• As a Project Management Professional (PMP), Michael has over 13 years of widely diverse business and technology project portfolio management, product development, methodology introduction and service delivery experience.
• Lead numerous cross-functional project teams ($Multi-million ($5MM+); double-digit stakeholders (50+); multi-year) to deliver customized and practical package based enterprise to small business solutions tailored to individual client or organization needs.
• Keep abreast of new innovations within the project portfolio management and information technology sectors by actively following industry (e.g. Project Management Institute’s PMBOK, Agile/Scrum, CMM, ITIL, RUP) and technology vendor (e.g. Microsoft, Open Source) sponsored events and publications.
• Brings values to client engagements through his ability to foster relationships and agreement between project stakeholders: acting as a bridge in identifying solutions to unique challenges among technical (IT) and non-technical (Business) stakeholders, crafting solution architectures to address their needs and tackling the day to day project issues while driving toward success

AREAS OF EXPERTISE

Strategy and Transformation

• Identify, develop and execute strategic and operational plans for organization frameworks to minimize operational costs while maximizing service/project delivery
• Process mapping, benchmarking, and analysis to identify savings opportunities or justify ROI.
• Research, propose and deliver presentations, procedures, and methods for information collection, project management, application development and support using best practices
• Developing strategies, business cases, RFI/RFPs, product design, market research, project charters, operational models, and organizational designs with clients, sponsors and executives.
• Research to provide direction on mature, new and emerging technologies for suitable solution selection

Project Portfolio Management

• Experience with all aspects of organizational project portfolio management
• Experience across all phases of project, product and software development life cycles
• Negotiate/manage project scope, deliverables, milestones, resources, and budget expectations
• Manage/coach day-to-day work of client and consultant teams while driving toward program/project goals
• Identify, manage and resolve issues, risks and challenges
• Create, communicate and present progress reports key stakeholders
• Development/Deployment of communication and training plans to facilitate change management
• Recruit, train, mentor and inspire confidence within project delivery team (local / offshore)
• Establish performance objectives, policies, standards and measurements
• Coordinate efforts between technical and non-technical team members for overall success

Implementation/Consulting

• Create/Understand/Analyze/Review functional specifications with business users and/or project team
• Model, design, architect and develop cross platform (client/server, web, PDA, wireless and IP-based) data-centric solutions using a variety of platforms, packages and languages
• Design/implementation of Service Delivery/CRM, eCommerce, Portal, Analytics, Enterprise Application Integration/Business Process Management, Data Analytics, Data Warehousing & Infrastructure solutions
• Develop/Execute/Optimize test strategy, policies, cases and performance
• Develop/Execute/Optimize test strategy, policies, cases and performance
• Insure deliverables meet requirements, design, architectural and quality standards
• Advise on capabilities/limitations, future trends and requests for modifications/additions
• Implement, train, support, troubleshoot and resolve process and technology systems